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payment & shipping info
PAYMENT
METHODS
We
accept VISA, MasterCard, American Express,
PayPal, Check and Money Order
(sorry, no COD)
Personal
checks are subject to credit verification and can delay orders up
to two weeks. You may always call or fax to use a credit card. 24/7
fax line is 215-922-6161
STORE
SHIP-TO LOCATIONS
United
States and Canada.
PACKING
Packing
your audio gear is where so many people "drop the ball". Your new
audio piece is not so special if it gets there damaged. I pride
myself in the packing I do. Items are packed in all new packing
materials unless otherwise discussed, and most items are double
boxed unless they are small and light. I am a nut on this issue,
and my 25+ year record is perfect. We all scream at the freight
carriers, but that is what they are. Why spoil your new audio piece
with a 6 month battle when we can just "out pack" them.
SHIPPING
& HANDLING
Buyer
pays actual shipping cost. Standard UPS shipping rates apply unless
noted otherwise in item description. A $5 -$10 fee is added to the
shipping charges to help offset my packing material expenses. Trust
me on this and I will promise smiles when you get the box.
SALES
TAX
6% if
shipped to PA. A 7% sales tax applies in the greater Phila area.
CUSTOMER
SERVICE & RETURN POLICY
Any
and all returns must be discussed prior to shipping. As you will
see, I am a fair person to deal with and my goal is your satisfaction.
Please feel at ease when discussing any issues with me. I insist
on satisfaction and hope for repeat business from you and your friends.
This has worked quite well for me in my motorcycle business for
26 years.
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